How it works
Rental terms
The main rules in plain words. The full text is in the Terms and conditions.
At a glance
What you need to rent
- Age
- At least 18Some models require a higher age: it is shown on the car page.
- Licence
- Held for 12+ monthsRight category and in date.
- Documents
- Licence and IDTo be shown at pick-up with the contract.
- Deposit
- Credit cardIn the driver's name, amount depends on the car.
- Cancellation
- Free up to 48 hours50% between 48 and 24 hours before, then the full amount.
- Insurance
- Third-party includedExcess as per contract, extra cover on request.
How it works
From booking to the road
Choose your dates
Enter pick-up and return: you instantly see the available cars and the total price.
Choose the car
Compare models, conditions and deposit on each car page.
Pay online
Card, Apple Pay, Google Pay or PayPal: confirmation arrives by email straight away.
Collect and drive
We expect you in Quarto with your licence, ID and a credit card for the deposit.
Details
Deposit, mileage and fuel
Deposit
At pick-up a deposit is paid by credit card in the driver's name. The amount depends on the car and is shown on its page. It is returned or released after the car is returned, minus any damage, fines, tolls or extra costs.
Mileage
Included kilometres and the cost of extra ones are shown on each car page and in the booking summary.
Fuel and return
The car is returned with the same fuel level as at pick-up, in the same condition and without personal belongings. There is a 59-minute grace period on the return time; beyond that, an extra day may be charged.
Travelling abroad
Leaving Italy requires prior written authorisation.
Protection
Insurance and cancellation
Insurance
All cars have third-party liability insurance (RCA). In the event of a claim the customer is liable for the excess stated in the contract. Optional cover is available (excess reduction, theft and fire, weather events, legal protection).
Cancellation
Free up to 48 hours before pick-up with a full refund; between 48 and 24 hours 50% is retained; within 24 hours or in case of no-show the full amount is retained. Refunds go back to the same payment method within 14 business days.
New drivers
For the first three years after obtaining a category B licence (issued after 14 December 2024) power limits apply: maximum 105 kW and 75 kW/t. Many sports and luxury cars exceed them: message us before booking.
Payments
Online with Stripe: cards, Apple Pay, Google Pay and PayPal. Rates are in euros, VAT included unless stated otherwise.
Read the Terms and conditionsNew drivers
The fleet and the new-driver limits
For 3 years from a category B licence issued from 14 dicembre 2024: up to 105 kW and 75 kW/t. Both limits must be met.
| Car | Power | kW/t | New drivers |
|---|---|---|---|
| Citroën C3 | 61 kW / 83 hp | 54,2 | Yes |
| smart forfour | 52 kW / 71 hp | 53,3 | Yes |
| Smart ForTwo | 52 kW / 71 hp | 58,4 | Yes |
| Renault Twingo | 48 kW / 65 hp | 48,3 | Yes |
| Audi RS3 | 294 kW / 400 hp | — | Depends on the version |
| Mercedes-AMG A35 | 225 kW / 306 hp | — | Depends on the version |
| Mercedes-AMG GLA 35 | 225 kW / 306 hp | 134,3 | Depends on the version |
| Fiat 500X | 88 kW / 120 hp | 63,1 | Depends on the version |
| Citroën C3 Aircross | 81 kW / 110 hp | 64,6 | Depends on the version |
| Renault Captur | 67 kW / 91 hp | 52,3 | Depends on the version |
| Mercedes-AMG G 63 | 430 kW / 585 hp | 165,7 | No |
| Mercedes-AMG G 63 Grand Edition | 430 kW / 562 hp | 165,7 | No |
| Mercedes-AMG GLA 45 S | 310 kW / 421 hp | 182,9 | No |
| Mercedes-AMG A 45 S | 310 kW / 421 hp | 200 | No |
| Audi RS Q3 | 294 kW / 400 hp | 171,4 | No |
| Volkswagen Golf GTI | 195 kW / 265 hp | 140,2 | No |
Manufacturer data for the most common version of each model; the registration document of the car prevails. Limits do not apply with an accompanying driver aged up to 65 with a B licence held for at least 10 years.
FAQ
Questions about requirements
How old do I need to be to rent?
You must be at least 18 and have held the right category of licence for at least 12 months. Some of the more powerful models may require a higher minimum age or more years of driving: you will find them on each car page.
I am a new driver: can I rent a luxury car?
It depends on when you obtained your licence and on the car. Under the reformed Italian Highway Code, for the first three years after obtaining a category B licence (issued after 14 December 2024) you cannot drive cars with more than 105 kW of power or a power-to-weight ratio above 75 kW/t, unless accompanied by a driver aged 65 or under who has held a B licence for at least 10 years. Many sports and luxury cars exceed these limits; in the LUX.PL fleet the Citroën C3, smart forfour and fortwo and Renault Twingo are allowed, while for the 500X, C3 Aircross and Captur it depends on the engine. Each car page shows power and kW/t; you can check by number plate on the Portale dell'Automobilista or ask us before booking.
Which documents do I need at pick-up?
A valid driving licence, a valid ID document and a credit card in the driver's name for the deposit. At pick-up you sign the rental contract and the handover report, after checking the condition of the car together.
Can I leave the deposit with a debit or prepaid card?
As a rule the deposit requires a credit card in the driver's name. Other solutions must be agreed with us before pick-up: message us and we will tell you what is possible for the car you have chosen.
